Privacy Policy
Effective Date: 4/10/2023
1. Introduction
Welcome to Coastal Service Dogs. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website coastalservicedogs.com and use our services.
2. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Sign up for our services
- Fill out a contact form
- Subscribe to our newsletter
- Make a purchase
- Communicate with us
The personal information we collect may include your name, email address, phone number, billing information, and any other information you choose to provide.
b. Non-Personal Information
We may collect non-personal information about you automatically when you visit our website. This information may include your IP address, browser type, operating system, referring URLs, and other browsing information.
3. How We Use Your Information
We may use the information we collect from you in the following ways:
- To provide, operate, and maintain our services
- To improve our website and services
- To process transactions and send you related information, including purchase confirmations and invoices
- To communicate with you, including responding to your comments, questions, and requests
- To send you technical notices, updates, security alerts, and support and administrative messages
- To send you marketing and promotional communications (you can opt-out at any time)
- To monitor and analyze trends, usage, and activities in connection with our services
- To comply with legal obligations
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, we may transfer your information to the acquiring organization.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Security
We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
*SMS Consent and phone numbers will not be shared with any third parties or affiliates.*
6. Your Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information by contacting us directly.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us.
- Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Coastal Service Dogs
train@coastalservicedogs.com
(240) 724-6770